Retail Store Lead & Growth Coach

Gap; New York (NY); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life ins.

Volunteer hours

Job summary

Gap Inc. is seeking an Assistant Manager to set the store tone, drive profitable sales, and coach a high-performing team. You will support store strategy execution with your General Manager/Asst. General Manager to deliver a best-in-class customer experience.

You will lead recruitment, coaching, and development of Leads, Experts and Brand Associates, while ensuring compliance and leveraging omni-channel tools. This role requires adaptability and a customer-centric mindset.

Qualifications

• 1-3 years of retail management experience.
• A high school graduate or equivalent.
• Strong communication with customers and team to meet goals.
• Passionate about retail and metrics to drive results.
• Able to lift up to 30 pounds and handle flexible shifts including evenings/holidays.

Responsibilities

• Drive store sales and profitability through customer- and product-focused operations.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area and implement action plans for efficiency.
• Lead Service Leader duties and ensure SOP consistency.
• Represent the brand and understand the retail landscape.
• Promote community involvement and omni-channel experience.

Skills

Retail management

Customer service

Leadership

Communication

Flexible schedule

Retail technology

Physical stamina

Education

High school diploma

Tools

POS systems

Job description

Gap Inc. is seeking an Assistant Manager to set the store tone, drive profitable sales, and coach a high-performing team. You will support store strategy execution with your General Manager/Asst. General Manager to deliver a best-in-class customer experience.

You will lead recruitment, coaching, and development of Leads, Experts and Brand Associates, while ensuring compliance and leveraging omni-channel tools. This role requires adaptability and a customer-centric mindset.