Retail Assistant Manager: Elevate Service & Brand Experience

J.Crew; King of Prussia (PA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Employee discount 60%

PTO

401(k) match

Medical insurance

Dental insurance

Vision insurance

Life insurance

Discounts on lifestyle products

Job summary

J.Crew in King of Prussia, PA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You’ll share leadership duties with the Store Director, manage operations and training, and help recruit while ensuring an exceptional shopping experience. This role demands flexibility and a passion for fashion.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Customer service

Team collaboration

Problem solving

Flexibility

Tools

POS systems

Scheduling software

Job description

J.Crew in King of Prussia, PA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through customer connections, brand loyalty, and community engagement while coaching the sales team for peak performance.

You’ll share leadership duties with the Store Director, manage operations and training, and help recruit while ensuring an exceptional shopping experience. This role demands flexibility and a passion for fashion.