Retail Assistant Manager — Brand Growth & Team Coach

J.Crew; Wauwatosa (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded product

Discounts on entertainment, travel, (m

Medical and Prescription coverage

Job summary

J.Crew is seeking an Assistant Manager to join the store leadership team and help drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to adapt strategies for business success and smooth operational support as needed.

You will manage multiple responsibilities across merchandising, operations, HR, and service, while ensuring exceptional customer experiences and community engagement.

Qualifications

• 1–2 years of retail management experience
• Passionately support brand, customers, and teams
• Stay up to date with current fashion trends and industry developments
• Embrace teamwork, flexibility, and courtesy while executing tasks

Responsibilities

• Support Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Scheduling flexibility

Job description

J.Crew is seeking an Assistant Manager to join the store leadership team and help drive profitability through genuine customer connections and brand loyalty. You will coach the sales team and collaborate with leadership to adapt strategies for business success and smooth operational support as needed.

You will manage multiple responsibilities across merchandising, operations, HR, and service, while ensuring exceptional customer experiences and community engagement.