Retail Assistant Manager - Elevate Customer Experience

KnitWell Group; West Palm Beach (FL); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Monthly Bonuses

Merchandise Discounts

Professional Development

Community Involvement

Résumé du poste

KnitWell Group is seeking an Assistant Manager for Ann Taylor in West Palm Beach to support customer experience and shape a strong store culture for associates. You will lead on the sales floor and nurture relationships with customers and team members.

This role requires hospitality, tech-savviness with POS systems, and a proactive approach to hiring, coaching, and operational excellence. You will contribute to a seamless omnichannel experience and help achieve store goals while upholding brand

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Tech-savvy with ability to operate a POS system.

Responsabilités

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide customers with a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Connaissances

Retail management

Hospitality mindset

POS technology

Business acumen

Decision making

Outils

Point-of-Sale system

Description du poste

KnitWell Group is seeking an Assistant Manager for Ann Taylor in West Palm Beach to support customer experience and shape a strong store culture for associates. You will lead on the sales floor and nurture relationships with customers and team members.

This role requires hospitality, tech-savviness with POS systems, and a proactive approach to hiring, coaching, and operational excellence. You will contribute to a seamless omnichannel experience and help achieve store goals while upholding brand