Retail Assistant Manager - Elevate Customer Experience

KnitWell Group; Mebane (NC); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical insurance

401(k) plan

Paid time off & holidays

Bonuses available

Merchandise discounts

Résumé du poste

KnitWell Group is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and coach teammates to create genuine connections with customers.

With 1+ year of retail management experience and a hospitality mindset, you will drive operations, use the POS system confidently, and contribute to recruiting and development efforts.

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsabilités

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors to engage customers.
• Educate and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Connaissances

Retail management

Hospitality mindset

POS proficiency

Business acumen

Initiative

Outils

POS system

Description du poste

KnitWell Group is seeking an Assistant Manager to support customer experience and shape a strong store culture for associates. You will lead on the sales floor, model brand behaviors, and coach teammates to create genuine connections with customers.

With 1+ year of retail management experience and a hospitality mindset, you will drive operations, use the POS system confidently, and contribute to recruiting and development efforts.