Assistant Manager: Elevate Customer Experience

N23 Premium Brands Opco LLC; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community involvement

Job summary

Ann Taylor in Phoenix is seeking an Assistant Manager to support customer experience and shape store culture. You will lead on the sales floor and model brand behaviors to engage customers.

You will inspire and coach associates, recruit and develop talent, and use tools to drive operational excellence and omnichannel service. This role offers a benefits-rich environment and opportunities for growth.

Qualifications

• 1+ year of retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Tech proficient and able to operate a point-of-sale system.
• Strong business acumen with ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Lead the sales floor to deliver exceptional customer experiences.
• Nurture relationships with customers and associates.
• Coach and develop store team members.
• Support recruiting and talent development efforts.
• Use reporting and tools to drive store performance and omnichannel service.

Skills

Retail management

Hospitality mindset

Tech savvy

POS system

Business acumen

Initiative

Tools

POS system

Job description

Ann Taylor in Phoenix is seeking an Assistant Manager to support customer experience and shape store culture. You will lead on the sales floor and model brand behaviors to engage customers.

You will inspire and coach associates, recruit and develop talent, and use tools to drive operational excellence and omnichannel service. This role offers a benefits-rich environment and opportunities for growth.