Sales Lead & Customer Experience Coach

N23 Premium Brands Opco LLC; West Palm Beach (FL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

KnitWell Group, home to Ann Taylor in West Palm Beach, seeks a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with store leadership to ensure smooth operations and readiness to act as manager when needed.

The role emphasizes developing a highly engaged team, maintaining brand standards, and enabling a seamless omnichannel shopping experience. Flexibility to cover evenings, weekends, and holidays is preferred.

Qualifications

• 6 months of retail sales experience preferred.
• Management experience preferred.
• Technology proficient and ability to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability—evenings, weekends, and holidays.

Responsibilities

• Be a representative of the brand and model personalized customer experience behaviors.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.

Skills

Retail sales experience

Management experience

POS system proficiency

Communication & coaching

Flexible availability

Initiative & decision making

Organization & prioritization

Tools

POS system

Job description

KnitWell Group, home to Ann Taylor in West Palm Beach, seeks a Sales Lead to deliver personalized customer experiences and guide associates. You will collaborate with store leadership to ensure smooth operations and readiness to act as manager when needed.

The role emphasizes developing a highly engaged team, maintaining brand standards, and enabling a seamless omnichannel shopping experience. Flexibility to cover evenings, weekends, and holidays is preferred.