Retail Assistant Manager: Elevate Customer Experience

KnitWell Group; Town of Yorktown (NY); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community philanthropy partnerships

Job summary

KnitWell Group is seeking an Assistant Manager for Store 1370-Jefferson Valley Mall-ANN-Yorktown Heights, NY. You will support customer experience, lead on the sales floor, and coach associates to embody our brand while promoting an inclusive, welcoming environment.

The role emphasizes hospitality, POS proficiency, and driving results through team leadership and daily operational excellence.

Qualifications

• 1+ year retail management experience preferred.
• Strong customer service and leadership skills.
• Able to use POS system and operate in-store tech.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide customers with a seamless omnichannel experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use reporting tools to drive operational excellence and financial discipline.
• Build productive relationships by listening and sharing ideas.

Skills

Retail management

Hospitality mindset

POS proficiency

Tools

POS system

Job description

KnitWell Group is seeking an Assistant Manager for Store 1370-Jefferson Valley Mall-ANN-Yorktown Heights, NY. You will support customer experience, lead on the sales floor, and coach associates to embody our brand while promoting an inclusive, welcoming environment.

The role emphasizes hospitality, POS proficiency, and driving results through team leadership and daily operational excellence.