Assistant Store Manager - Elevate Customer Experience

KnitWell Group; Chesterfield (MO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Holiday pay

Bonuses

Employee discounts

Professional development

Job summary

KnitWell Group in Chesterfield, MO is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. This store leadership role provides an opportunity to nurture relationships with customers and teammates.

You will lead on the sales floor, model the brand's behaviors, coach associates, and create an inclusive environment that welcomes everyone. You’ll use technology to deliver an seamless omnichannel experience and support the Store Manager with

Qualifications

• 1+ year retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors.
• Educate and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Retail management

Hospitality mindset

POS proficiency

Tech savvy

Business acumen

Initiative

Tools

POS system

Job description

KnitWell Group in Chesterfield, MO is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. This store leadership role provides an opportunity to nurture relationships with customers and teammates.

You will lead on the sales floor, model the brand's behaviors, coach associates, and create an inclusive environment that welcomes everyone. You’ll use technology to deliver an seamless omnichannel experience and support the Store Manager with