Retail Assistant Manager: Drive Team, Service & Profitability

F J Crew Building Contractors Ltd; Concord (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Bonus programs

Discounts on products

401(k) plan

Medical coverage

Job summary

J.Crew Group (JCG) in Concord, CA is seeking an Assistant Manager to join the store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement.

You’ll provide immediate coaching to the sales team to maximize performance and collaborate with the rest of the leadership team to adapt strategies for success. You will help ensure smooth operations, support the Store Director, recruit and train staff, and lead initiatives that

Qualifications

• 1-2 years retail management experience.
• Strong customer service mindset and leadership.
• Ability to coach and develop sales teammates.

Responsibilities

• Support Store Director and Associate Store Manager to impact profitability.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Foster collaborative working environment among associates.
• Ensure the team meets and exceeds goals with exceptional service.
• Lead product knowledge sessions to elevate customer connections.
• Create community engagement through events.
• Step into various roles on the sales floor as needed.

Skills

Retail management

Customer service

Team leadership

Job description

J.Crew Group (JCG) in Concord, CA is seeking an Assistant Manager to join the store leadership team. You will drive profitability through genuine customer connections, brand loyalty, and strong community engagement.

You’ll provide immediate coaching to the sales team to maximize performance and collaborate with the rest of the leadership team to adapt strategies for success. You will help ensure smooth operations, support the Store Director, recruit and train staff, and lead initiatives that