Assistant Manager: Lead Sales & Guest Experience (Part-Time)

J.Crew Factory; Concord (CA); On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Medical and Prescription coverage

PTO / paid holidays

Bonus programs

Job summary

J.Crew Factory in Concord, CA is seeking an Assistant Manager to join the leadership team. You will drive profitability through customer connections, brand loyalty, and community engagement, while coaching the sales team to maximize performance.

You will support store leadership, manage divisions such as Visual Merchandising and Operations, and ensure operations and systems run smoothly. A strong focus on training, teamwork, and achievable goals is expected.

Qualifications

• 1–2 years of retail management experience with a similar scope.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

J.Crew Factory in Concord, CA is seeking an Assistant Manager to join the leadership team. You will drive profitability through customer connections, brand loyalty, and community engagement, while coaching the sales team to maximize performance.

You will support store leadership, manage divisions such as Visual Merchandising and Operations, and ensure operations and systems run smoothly. A strong focus on training, teamwork, and achievable goals is expected.