Retail Assistant Manager — Design-Driven Team Lead

The Tile Shop; Ypsilanti (MI); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Plan

Employee Discount

Dental Insurance

Vision Insurance

Short-Term Disability

Job summary

The Tile Shop in Michigan is seeking a Store Manager to lead and develop a team of Sales Associates at our Ypsilanti location. You will coach staff, greet customers, sell tile products, and ensure smooth store and warehouse operations to meet sales goals.

Ideal candidates have 1+ years of retail management experience, strong leadership, and a passion for customer service. Weekend availability is required; join us for a competitive compensation package and growth opportunities.

Qualifications

• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

Skills

Retail management

Team leadership

Customer service

Sales coaching

Communication

Tools

POS system

Inventory software

Job description

The Tile Shop in Michigan is seeking a Store Manager to lead and develop a team of Sales Associates at our Ypsilanti location. You will coach staff, greet customers, sell tile products, and ensure smooth store and warehouse operations to meet sales goals.

Ideal candidates have 1+ years of retail management experience, strong leadership, and a passion for customer service. Weekend availability is required; join us for a competitive compensation package and growth opportunities.