Retail Assistant Manager — Customer Service & Ops

JD Sports NA; Pittsburgh (Allegheny County); On-site; USD 1,929,000 - 2,204,000; Full time

Job summary

Hibbett I City Gear in Pittsburgh, PA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will be knowledgeable across departments and help promote merchandise while maintaining policies and standards.

Responsibilities include assisting with staff, inventory management, and supervision in the manager's absence. The role emphasizes teamwork and delivering outstanding customer service in a fast-paced retail environment.

Qualifications

• Retail environment experience, footwear and athletic apparel preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced setting.

Responsibilities

• Assist Store Manager in daily store operations and asset control.
• Collaborate on selling, restocking, merchandising, ordering and scheduling.
• May assume store responsibilities in the manager's absence.
• Provide guidance to employees and customers in all departments as needed.
• Maintain inventory accuracy and monitor sales trends.

Skills

Retail experience

Footwear knowledge

Customer service

Job description

Hibbett I City Gear in Pittsburgh, PA is seeking an Assistant Manager to support the Store Manager in daily operations and customer service excellence. You will be knowledgeable across departments and help promote merchandise while maintaining policies and standards.

Responsibilities include assisting with staff, inventory management, and supervision in the manager's absence. The role emphasizes teamwork and delivering outstanding customer service in a fast-paced retail environment.