Retail Assistant Manager — Customer Experience & Operations

JD Sports NA; Indianapolis (IN); On-site; USD 18,000 - 25,000; Full time

Job summary

Hibbett I City Gear in Indianapolis, IN is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties. You will help lead staff, promote merchandise, and ensure quality customer service while maintaining store policies and procedures.

The position involves supervisory responsibilities in the Store Manager's absence and requires knowledge of product areas, with a focus on achieving store goals and profitability.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.

Skills

Retail experience

Customer service

Interpersonal communication

Team leadership

Attention to detail

Multitasking

Job description

Hibbett I City Gear in Indianapolis, IN is seeking an Assistant Manager to support the Store Manager in daily operations and administrative duties. You will help lead staff, promote merchandise, and ensure quality customer service while maintaining store policies and procedures.

The position involves supervisory responsibilities in the Store Manager's absence and requires knowledge of product areas, with a focus on achieving store goals and profitability.