Retail Assistant Manager - Customer Service & Operations

Hibbett, Inc.; Bardstown (KY); Presencial; USD 14.000 - 20.000; Jornada completa

Descripción de la vacante

The Hibbett, Inc. store in Bardstown, KY is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and customer service. You will be knowledgeable across product areas and help supervise staff in the manager's absence.

Qualifications include 1–3 years in retail, strong communication, and the ability to work in a fast-paced environment. The role is non-exempt and pays an hourly rate of $12.65.

Formación

• Experience in retail footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsabilidades

• Assist the Store Manager in controlling assets and operations.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Assist in overall personnel recruiting, training and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and learn Store Manager responsibilities.
• Deliver extraordinary customer service per the customer service manual.

Conocimientos

Customer service

Interpersonal skills

Team leadership

Retail experience

Descripción del empleo

The Hibbett, Inc. store in Bardstown, KY is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, scheduling, and customer service. You will be knowledgeable across product areas and help supervise staff in the manager's absence.

Qualifications include 1–3 years in retail, strong communication, and the ability to work in a fast-paced environment. The role is non-exempt and pays an hourly rate of $12.65.