Retail Assistant Manager - Customer-Driven Ops Leader

R301US Hibbett Retail, Inc.; Glasgow (KY); On-site; USD 26,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. in Glasgow, KY is seeking an Assistant Manager to support the Store Manager in daily operations, customer service excellence and staff supervision. The role covers merchandising, scheduling, training and inventory control to maximize store profitability.

The Assistant Manager will act in the Store Manager's absence, lead by example, and promote the brand across all departments while maintaining compliance with company policies and procedures.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.

Responsibilities

• Assist the Store Manager in controlling assets and executing action plans for selling, restocking, merchandising, ordering and scheduling.
• Serve as the store's lead in the Store Manager's absence and ensure smooth operations.
• Support in recruiting, training and evaluating store personnel and provide guidance to staff and customers.
• Monitor inventory, sales statistics and expenses to help maintain profitability across departments.
• Direct staff to ensure departmental responsibilities are met and keep the Store Manager informed of inventory movement and customer trends.
• Deliver extraordinary customer service per the customer service manual and promote Hibbett products and services.

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Retail experience

Job description

Hibbett Retail, Inc. in Glasgow, KY is seeking an Assistant Manager to support the Store Manager in daily operations, customer service excellence and staff supervision. The role covers merchandising, scheduling, training and inventory control to maximize store profitability.

The Assistant Manager will act in the Store Manager's absence, lead by example, and promote the brand across all departments while maintaining compliance with company policies and procedures.