Retail Assistant Manager - Lead Store Ops & Service

Hibbett, Inc.; Lexington (KY); On-site; USD 14,000 - 20,000; Part time

Job summary

Hibbett, Inc. in Paducah, KY seeks an Assistant Manager to support the Store Manager in daily operations and supervision. You’ll handle merchandising, scheduling, and customer service, ensuring store standards are met and policies followed.

You’ll oversee staff in the Store Manager’s absence, driving profitability, training, and initiative-taking while delivering outstanding customer experiences and promoting merchandise.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with multi-tasking ability.
• Team-player with passion for customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling assets of Hibbett I City Gear.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager’s absence.
• Collaborate with Store Manager on recruitment, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to fulfill department responsibilities and standards.
• Keep Store Manager informed about inventory movement and customer trends.
• Ensure exemplary customer service and promote merchandise.
• Promote and sell services and merchandise and uphold company policies.
• Protect assets and financial information by maintaining internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team management

Self-starter

Attention to detail

Team player

Job description

Hibbett, Inc. in Paducah, KY seeks an Assistant Manager to support the Store Manager in daily operations and supervision. You’ll handle merchandising, scheduling, and customer service, ensuring store standards are met and policies followed.

You’ll oversee staff in the Store Manager’s absence, driving profitability, training, and initiative-taking while delivering outstanding customer experiences and promoting merchandise.