Retail Assistant Manager — Customer Experience & Operations

JD Sports NA; Las Vegas (NM); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett I City Gear in Las Vegas, NM is seeking an Assistant Manager to support the Store Manager with daily store operations, merchandising, inventory control, and customer service excellence. This role requires knowledge across product areas and the ability to train staff while temporarily assuming Store Manager duties when needed.

Key responsibilities include supervising staff during peak periods, driving sales, and ensuring adherence to company policies and visual standards.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments when necessary.

Skills

Customer service

Interpersonal communication

Teamwork

Fast-paced environment

Job description

Hibbett I City Gear in Las Vegas, NM is seeking an Assistant Manager to support the Store Manager with daily store operations, merchandising, inventory control, and customer service excellence. This role requires knowledge across product areas and the ability to train staff while temporarily assuming Store Manager duties when needed.

Key responsibilities include supervising staff during peak periods, driving sales, and ensuring adherence to company policies and visual standards.