Retail Assistant Manager - Customer Experience

LOFT; Lawrenceville (NJ); Sur place; USD 27 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus eligibility

Professional development and brand-adv

Community impact through philanthropic

Discounts at sister brands

Résumé du poste

LOFT is seeking an Assistant Manager in Lawrenceville, NJ to support customer experience and shape a strong store culture. You will lead on the sales floor, coach associates, and help recruit and develop talent while ensuring a seamless omnichannel experience.

The role emphasizes hospitality, leadership, and business-minded decision-making to drive store results and create an inclusive environment for the team.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsabilités

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Connaissances

Hospitality mindset

Leadership on sales floor

Technology proficiency

POS system operation

Business acumen

Initiative

Outils

POS system

Description du poste

LOFT is seeking an Assistant Manager in Lawrenceville, NJ to support customer experience and shape a strong store culture. You will lead on the sales floor, coach associates, and help recruit and develop talent while ensuring a seamless omnichannel experience.

The role emphasizes hospitality, leadership, and business-minded decision-making to drive store results and create an inclusive environment for the team.