Store Leader - Guest Experience & Talent Coach

KnitWell Group; Germantown (TN); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Bonuses

Employee discounts

Professional development

Community impact

Job summary

LOFT is seeking an Assistant Manager to lead store colleagues and deliver a superior customer experience in Germantown, TN. You will model LOFT behaviors on the shop floor and guide associates to connect with customers and drive sales.

You will support recruiting, training, and development, while using technology to ensure seamless omnichannel shopping and operational excellence. Growth opportunities and bonuses are part of the role.

Qualifications

• 1+ year retail management experience.
• Strong customer service orientation and hospitality mindset.
• Tech-savvy with ability to operate a POS system and basic reporting.

Responsibilities

• Lead on the sales floor and model LOFT brand behaviors.
• Inspire, coach, and educate associates to deliver exceptional customer connections.
• Support the Store Manager in recruiting, hiring, and developing talent.

Skills

Retail management

Hospitality mindset

Technology savvy

Customer focus

Team leadership

Tools

POS system

Job description

LOFT is seeking an Assistant Manager to lead store colleagues and deliver a superior customer experience in Germantown, TN. You will model LOFT behaviors on the shop floor and guide associates to connect with customers and drive sales.

You will support recruiting, training, and development, while using technology to ensure seamless omnichannel shopping and operational excellence. Growth opportunities and bonuses are part of the role.