Retail Assistant Manager - Brand, Service & Community Lead

J.Crew Group; Broomall (PA); On-site; USD 24,000 - 31,000; Part time

Benefits offered by this job

Employee discount

401(k) plan

Medical coverage

Paid time off

Job summary

J.Crew Group in Broomall, PA is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, coaching sales teammates, and supporting store operations.

You will help manage divisions, recruit and train staff, and collaborate with leadership to exceed goals while delivering best-in-class service. Flexible scheduling is required, including nights, weekends, and holidays.

Qualifications

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Flexibility

Job description

J.Crew Group in Broomall, PA is seeking an Assistant Manager to join the leadership team. You will drive profitability through genuine customer connections, brand loyalty, and community engagement, coaching sales teammates, and supporting store operations.

You will help manage divisions, recruit and train staff, and collaborate with leadership to exceed goals while delivering best-in-class service. Flexible scheduling is required, including nights, weekends, and holidays.