Retail Assistant Manager — Brand & Community Leader

Madewell; Gallatin (AR); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Discounts on Madewell products up to 0

401(k) plan with company matching

Medical, prescription, dental, vision

Paid time off

Job summary

Madewell is seeking an Assistant Manager to join the leadership team. You will drive profitability through customer connections, brand loyalty, and community engagement, providing coaching to sales teams and collaborating with leadership to adapt strategies and ensure smooth operations.

This role requires 1-2 years of retail management, a passion for the brand, trend awareness, teamwork, and flexible scheduling including nights and weekends.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passionately support our brand, customers and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy.
• Innovate and champion new ideas while navigating uncertainty.
• Scheduling flexibility including nights, weekends and holidays.
• Must be able to bend, reach, stretch and lift at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer focus

Team leadership

Flexibility

Problem solving

Job description

Madewell is seeking an Assistant Manager to join the leadership team. You will drive profitability through customer connections, brand loyalty, and community engagement, providing coaching to sales teams and collaborating with leadership to adapt strategies and ensure smooth operations.

This role requires 1-2 years of retail management, a passion for the brand, trend awareness, teamwork, and flexible scheduling including nights and weekends.