Retail Assistant GM: Lead, Coach & Drive Sales

Victra - Verizon Authorized Retailer; Decherd (TN); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Job summary

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, drive sales targets, and deliver outstanding customer experiences. You will coach and develop sales specialists, manage daily operations, and ensure store up-time and merchandising standards while contributing to a high-energy, competitive work environment.

The role emphasizes developing team potential, meeting and exceeding quotas, and maintaining a positive in-store culture that aligns with

Qualifications

• Background in customer service within retail, restaurant, or wireless industry preferred.
• 1–2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.

Responsibilities

• Lead your team by resolving customer issues and assisting with customer transactions.
• Set and share daily/weekly/monthly goals with sales teams.
• Provide your team with training and mentoring to deliver an outstanding customer experience.
• Identify selling skill gaps and build development plans to meet sales metrics.
• Run store operations, analyze staffing and sales data, handle cash, ensure compliance.
• Maintain inventory, security, and store cleanliness.
• Lead store merchandising and planogram compliance.
• Complete store opening and closing activities.
• Aim to attain store targets daily/weekly/monthly.

Skills

Leadership

Customer service

Sales

Training

Mentoring

Education

High school diploma or GED

Job description

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, drive sales targets, and deliver outstanding customer experiences. You will coach and develop sales specialists, manage daily operations, and ensure store up-time and merchandising standards while contributing to a high-energy, competitive work environment.

The role emphasizes developing team potential, meeting and exceeding quotas, and maintaining a positive in-store culture that aligns with