Retail Asset Protection Investigator

JCPenney; Winston-Salem (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical/dental/vision

Term life insurance

401(k) with company match

Associate discount

Job summary

JCPenney in the United States is seeking an Asset Protection professional to detect theft, interview suspects, collect evidence, and document investigations. The role requires adherence to AP directives and company policies while coordinating with store leadership and law enforcement.

Responsibilities include recording apprehensions, handling witness statements, and supporting safety and loss-prevention initiatives across stores. Must be 18+ with relevant experience or education."

Qualifications

• 1+ years retail work experience / Asset Protection / Security or equivalent leadership experience/education preferred.
• Must be age 18+.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor.
• Executes required Company investigation routines to identify and resolve theft, and properly documents all stages.
• Conducts external interviews with customers and contractors suspected of theft in accordance with local laws and policy.
• Reports suspected fraud and policy infringements to AP or Store leadership.
• Creates and manages records for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.
• Attends court hearings as required and maintains relationships with local law enforcement.

Skills

Observational skills

Investigative interviewing

Education

High School diploma or equivalent

BA/BS in Criminal Justice or Business Management preferred

Job description

JCPenney in the United States is seeking an Asset Protection professional to detect theft, interview suspects, collect evidence, and document investigations. The role requires adherence to AP directives and company policies while coordinating with store leadership and law enforcement.

Responsibilities include recording apprehensions, handling witness statements, and supporting safety and loss-prevention initiatives across stores. Must be 18+ with relevant experience or education."