Retail Asset Protection Investigator

JCPenney; Roseville (CA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with Company match

Employee discount

Job summary

JCPenney is seeking an Asset Protection Specialist to observe activities, detect theft, and collect evidence on the sales floor. You will follow AP directives, document investigations, interview customers and contractors, and coordinate with store leadership.

You will travel to stores as needed, assist with incidents and audits, and support safety initiatives while maintaining compliance with laws and company policy. Minimum 1 year retail security experience preferred.

Qualifications

• Minimum 1 year retail work experience in Asset Protection or security.
• Experience interviewing customers and documenting investigations.
• Ability to travel to designated stores as required.

Responsibilities

• Observes activities to detect theft, fraud, or suspicious activity; collects investigative evidence utilizing CCTV and observations from the sales floor.
• Executes required Company investigation routines to identify and resolve theft and properly documents all stages.
• Conducts external interviews with customers and contractors suspected of theft.
• Reports suspected fraud and policy infractions to AP and/or Store leadership.
• Creates and manages records for reporting apprehension, witness statements, retention of evidence, and disposition of recovered merchandise.

Skills

Asset Protection

Retail Experience

Leadership Experience

Communication Skills

Education

High School Diploma or equivalent

Criminal Justice related degree preferred

Job description

JCPenney is seeking an Asset Protection Specialist to observe activities, detect theft, and collect evidence on the sales floor. You will follow AP directives, document investigations, interview customers and contractors, and coordinate with store leadership.

You will travel to stores as needed, assist with incidents and audits, and support safety initiatives while maintaining compliance with laws and company policy. Minimum 1 year retail security experience preferred.