Retail Asset Protection Investigator

Macy's; Escondido (CA); Vor Ort; USD 42.000 - 56.000; Vollzeit

Zusammenfassung

Macy's is seeking an Asset Protection Detective to help protect company assets, reduce shortage, and maintain a safe shopping environment in Escondido, CA. You will use surveillance, investigations, and partnerships with store teams and law enforcement to identify and respond to theft and dishonest activity.

You will help recover merchandise, document evidence, and support investigations while upholding company policies and customer safety across shifts.

Qualifikationen

• Ability to observe, identify, and respond to suspicious activity in a retail environment.
• Strong communication skills with the ability to partner effectively with customers, colleagues, leaders, and law enforcement.
• Ability to use sound judgment, de-escalation tools, and company procedures to support a safe environment.
• Ability to handle proprietary, sensitive, and confidential information with discretion and integrity.

Aufgaben

• Use surveillance techniques, investigative tools, and reporting systems to help identify theft, dishonest activity, and shortage trends.
• Partner with Asset Protection leaders, store teams, and law enforcement to support investigations and protect company assets.
• Apply de-escalation tools and sound judgment to help maintain a safe environment for customers and colleagues.
• Prepare clear documentation, statements, and evidence to support investigations, audits, and legal proceedings.
• Support team readiness by training colleagues on protocols that help protect company assets.

Kenntnisse

Observation

Strong communication

De-escalation

Discretion & integrity

Retail security

Tools

Surveillance systems

Reporting tools

Investigative technology

Jobbeschreibung

Macy's is seeking an Asset Protection Detective to help protect company assets, reduce shortage, and maintain a safe shopping environment in Escondido, CA. You will use surveillance, investigations, and partnerships with store teams and law enforcement to identify and respond to theft and dishonest activity.

You will help recover merchandise, document evidence, and support investigations while upholding company policies and customer safety across shifts.