Retail Area Supervisor: Lead Teams & Elevate Customer Experience

Ocean-State-Job-Lot; Sturbridge (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

30% employee discount

Job summary

Ocean State Job Lot in Sturbridge, MA is hiring a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while prioritizing customer experiences under a Team Leader's guidance.

The role offers a development path toward leadership, with emphasis on exceptional service, scheduling, and team guidance. Associates receive a 30% discount and the position is full-time on-site.

Qualifications

• 1+ years of professional retail experience required.
• Customer service experience and training experience preferred.
• Experience with merchandise ordering, receiving, stocking is a plus.

Responsibilities

• Ensure exceptional customer service across assigned area.
• Coordinate with Team Leader to manage freight flow and operations.
• Create and manage work schedules for the area.
• Support training and growth opportunities for store associates.
• Maintain merchandise presentation and signage according to guidelines.
• Verify pricing and manage backroom stock and floor flow.
• Assist with opening/closing procedures and cash register duties as needed.

Skills

Customer service

Training ability

Team leadership

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Sturbridge, MA is hiring a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while prioritizing customer experiences under a Team Leader's guidance.

The role offers a development path toward leadership, with emphasis on exceptional service, scheduling, and team guidance. Associates receive a 30% discount and the position is full-time on-site.