Store Area Supervisor: Lead Merchandising & Customer Service

Ocean State; Hyannis (MA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

30% associate discount

Job summary

Ocean State Job Lot is seeking a Store Area Supervisor in Hyannis, MA to oversee daily operations and merchandising, ensuring smooth freight flow and top-tier customer experiences under guidance of a Team Leader.

The role serves as a development path toward leadership, with opportunities for growth and advancement within a fast-paced Northeast retail environment. Candidates should have 1+ years in retail and be available nights/weekends.

Qualifications

• 1+ years professional experience in retail environments required.
• Prior customer service, training, and merchandise ordering/receiving/stocking experience preferred.
• Computer skills including Google Workspace and Qlik.
• Availability to work nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Champion exceptional customer service for diverse clientele and foster an inclusive environment.
• Bridge the gap between customers and corporate customer service for effective resolutions.
• Promote company-wide customer initiatives (donations, loyalty programs, promotions).
• Create effective work schedules for the assigned area.

Skills

Customer service

Team leadership

Merchandise handling

Cash handling

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot is seeking a Store Area Supervisor in Hyannis, MA to oversee daily operations and merchandising, ensuring smooth freight flow and top-tier customer experiences under guidance of a Team Leader.

The role serves as a development path toward leadership, with opportunities for growth and advancement within a fast-paced Northeast retail environment. Candidates should have 1+ years in retail and be available nights/weekends.