Retail Area Supervisor: Lead Store Ops & Growth

Ocean State; Montgomeryville (Montgomery County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Associate Discount

Wellbeing Time

Paid Time Off

Health & Wellness

FSA

Short-Term Disability

Accolade Care

Referral Bonus

Tuition Reimbursement

Profit Sharing

401K

Partner Discounts

Job summary

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while prioritizing exceptional customer experiences under a Team Leader's guidance.

This role is a development path toward future OSJL leadership positions, encouraging growth and gaining experience across supervision, scheduling, and training duties. The position is on-site with a strong focus on teamwork and service excellence.

Qualifications

• 1+ years of professional experience in retail environments.
• Prior customer service experience and training experience preferred.
• Experience with merchandise ordering, receiving, stocking, and maintenance is a plus.

Responsibilities

• Champion exceptional customer service and foster an inclusive environment.
• Bridge gaps between customers and corporate customer service for effective resolutions.
• Promote company initiatives and loyalties to customers.
• Create effective work schedules for the assigned area.
• Provide guidance and support to team to ensure task completion.
• Support training for store associates to enable growth across levels.
• Manage merchandise presentation and ensure adherence to guidelines.
• Maintain accurate signage, pricing, and backroom stock management.
• Verify pricing accuracy of incoming shipments and report discrepancies.
• Handle packouts, returns, and transfers per policy.
• Uphold store safety and maintenance standards.
• Open/close procedures when designated.
• Operate a cash register as needed.

Skills

Customer Service

Training Experience

Merchandise Ordering

Stocking

Nights & Weekends

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while prioritizing exceptional customer experiences under a Team Leader's guidance.

This role is a development path toward future OSJL leadership positions, encouraging growth and gaining experience across supervision, scheduling, and training duties. The position is on-site with a strong focus on teamwork and service excellence.