Retail Area Supervisor: Lead Store Ops & Growth

Ocean State

Montgomeryville (Montgomery County)

On-site

USD 25,000 - 28,000

Full time

5 days ago
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Benefits offered by this job

Associate Discount
Wellbeing Time
Paid Time Off
Health & Wellness
FSA
Short-Term Disability
Accolade Care
Referral Bonus
Tuition Reimbursement
Profit Sharing
401K
Partner Discounts

Job summary

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while prioritizing exceptional customer experiences under a Team Leader's guidance.

This role is a development path toward future OSJL leadership positions, encouraging growth and gaining experience across supervision, scheduling, and training duties. The position is on-site with a strong focus on teamwork and service excellence.

Qualifications

  • 1+ years of professional experience in retail environments.
  • Prior customer service experience and training experience preferred.
  • Experience with merchandise ordering, receiving, stocking, and maintenance is a plus.

Responsibilities

  • Champion exceptional customer service and foster an inclusive environment.
  • Bridge gaps between customers and corporate customer service for effective resolutions.
  • Promote company initiatives and loyalties to customers.
  • Create effective work schedules for the assigned area.
  • Provide guidance and support to team to ensure task completion.
  • Support training for store associates to enable growth across levels.
  • Manage merchandise presentation and ensure adherence to guidelines.
  • Maintain accurate signage, pricing, and backroom stock management.
  • Verify pricing accuracy of incoming shipments and report discrepancies.
  • Handle packouts, returns, and transfers per policy.
  • Uphold store safety and maintenance standards.
  • Open/close procedures when designated.
  • Operate a cash register as needed.

Skills

Customer Service
Training Experience
Merchandise Ordering
Stocking
Nights & Weekends

Tools

Google Workspace
Qlik

Job description

Ocean State Job Lot is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas. You will ensure smooth freight flow while prioritizing exceptional customer experiences under a Team Leader's guidance.

This role is a development path toward future OSJL leadership positions, encouraging growth and gaining experience across supervision, scheduling, and training duties. The position is on-site with a strong focus on teamwork and service excellence.

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