Retail Area Supervisor: Lead Merch & Customer Experience

Ocean State; Middletown (RI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing & Care.com Access

Paid Time Off

Health & Wellness

FSA

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Rhode Island is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader. This role serves as a development path toward leadership positions.

The position offers a comprehensive benefits package, including a 30% associate discount, wellbeing resources, paid time off, health and wellness coverage, FSA, short-term disability, and Accolade Care, plus

Qualifications

• 1+ years in retail environments required.
• Experience in customer service, training and merchandise handling preferred.
• Proficient with Google Workspace and Qlik.
• Availability for nights and weekends; must be 18+.

Responsibilities

• Provide exceptional customer service in-store.
• Develop schedules for the assigned area and guide team.
• Support training and growth opportunities across levels.
• Maintain merchandise presentation and signage per guidelines.
• Verify pricing and reconcile incoming shipments.
• Assist with store operations, including opening/closing when needed.
• Operate a cash register as required and uphold safety standards.

Skills

Retail experience

Customer service

Training

Google Workspace

Qlik

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot in Rhode Island is seeking a Store Area Supervisor to oversee daily operations and merchandising in assigned areas, ensuring smooth freight flow and exceptional customer experiences under a Team Leader. This role serves as a development path toward leadership positions.

The position offers a comprehensive benefits package, including a 30% associate discount, wellbeing resources, paid time off, health and wellness coverage, FSA, short-term disability, and Accolade Care, plus