Retail Area Supervisor — Lead Merch & Customer Service

Ocean-State-Job-Lot; Middletown (RI); Sur place; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

30% Associate Discount

Wellbeing time & resources

Paid time off

Health & wellness coverage

FSAs

Short-term disability

Accolade care

Résumé du poste

Ocean State Job Lot in Middletown, RI is seeking a Store Area Supervisor to oversee daily operations, merchandising, and freight flow under the guidance of a Team Leader. This role serves as a development path toward leadership with opportunities for growth and a comprehensive benefits package.

The position emphasizes customer service excellence, scheduling, training, pricing accuracy, and compliance with company policies in a busy retail environment.

Qualifications

• 1+ years professional retail experience.
• Prior customer service and training experience preferred.
• Availability to work nights and weekends.

Responsabilités

• Champion exceptional customer service and create a welcoming environment.
• Bridge between customers and corporate service for resolutions.
• Promote store initiatives and manage area work schedules.
• Guide and support team to complete tasks and grow.
• Assist training and merchandise presentation adherence.
• Maintain signage, pricing accuracy, and stock flow.
• Handle returns, transfers, and daily store duties.

Connaissances

Customer service

Stock replenishment

Cash handling

Teamwork

Outils

Google Workspace

Qlik

Description du poste

Ocean State Job Lot in Middletown, RI is seeking a Store Area Supervisor to oversee daily operations, merchandising, and freight flow under the guidance of a Team Leader. This role serves as a development path toward leadership with opportunities for growth and a comprehensive benefits package.

The position emphasizes customer service excellence, scheduling, training, pricing accuracy, and compliance with company policies in a busy retail environment.