Retail Area Manager

Hader Solutions; Sterling (VA); On-site; USD 90,000 - 140,000; Full time

Job summary

Hader Solutions leads a mission-driven music retail and education network. The role is to lead multiple stores by coaching store leaders and driving growth across sales, rentals, and lesson enrollment.

You will ensure an exceptional student and customer experience while partnering with educators and school service representatives to expand access to quality instruments and instruction. The position focuses on developing leaders, optimizing store performance, and promoting music education and

Qualifications

• Proven leadership managing retail operations and team performance.
• Ability to analyze KPIs and execute data-informed strategies.
• Strong coaching, communication, and relationship-building skills.
• Customer-focused mindset with a commitment to education.
• Experience with merchandising, staffing, and operational excellence.

Responsibilities

• Manage store performance using KPIs and continuous improvement
• Coach and develop leaders and teams to strengthen results
• Oversee staffing, merchandising, and day-to-day operations
• Drive initiatives that grow rentals and lessons
• Maintain standards that support a collaborative, inclusive, high-performance culture
• Promote music education and community engagement

Skills

Retail leadership

KPI analysis

Coaching & mentorship

Customer education

Merchandising & staffing

Job description

for a mission-driven music retail and education network.

Lead multiple stores by coaching store leaders and driving growth across sales, rentals, and lesson enrollment. Ensure an exceptional student and customer experience while partnering with educators and school service representatives to expand access to quality instruments and instruction.

Key Responsibilities

• Manage store performance using KPIs and continuous improvement
• Coach and develop leaders and teams to strengthen results
• Oversee staffing, merchandising, and day-to-day operations
• Drive initiatives that grow rentals and lessons
• Maintain standards that support a collaborative, inclusive, high-performance culture
• Promote music education and community engagement

Qualifications & Skills

• Proven leadership managing retail operations and team performance
• Ability to analyze KPIs and execute data-informed strategies
• Strong coaching, communication, and relationship-building skills
• Customer-focused mindset with a commitment to education
• Experience with merchandising, staffing, and operational excellence