Music Retail Sales Supervisor

val's services; Avon (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

val's services in Avon, CT is seeking a Sales Leader to oversee daily store sales, merchandising, and customer experience within a student-focused environment.

You'll drive growth of private lessons and rentals through team leadership, strategic outreach, and strong community relationships, while coaching staff to hit revenue and service goals. This role emphasizes collaboration, education-driven culture, and operational excellence.

Qualifications

• Experience leading a retail sales team.
• Strong communication with parents, students, educators.
• Ability to use sales data to drive decisions.
• Experience with promotions and store operations.

Responsibilities

• Coach, motivate, and lead the sales team to deliver revenue and service goals
• Ensure high-quality customer experience for parents, students, and educators
• Partner with school service representatives to expand outreach
• Monitor and analyze sales metrics to guide performance improvements
• Execute promotions and merchandising initiatives
• Maintain operational excellence across store processes
• Model a collaborative, education-driven culture

Skills

Retail leadership

Sales analytics

Customer relations

Promotions & merchandising

Education outreach

Job description

Sales Leader (Music & Arts / Lessons & Rentals)

Drive retail performance in a student-focused environment by overseeing daily store sales, merchandising, and customer experience. Support growth of private lessons and rentals through team leadership, strategic outreach, and strong community relationships.

Key Duties

• Coach, motivate, and lead the sales team to deliver revenue and service goals
• Ensure high-quality customer experience for parents, students, and educators
• Partner with school service representatives to expand outreach
• Monitor and analyze sales metrics to guide performance improvements
• Execute promotions and merchandising initiatives
• Maintain operational excellence across store processes
• Model a collaborative, education-driven culture

Qualifications & Skills

• Proven ability to lead and coach sales teams in a retail setting
• Strong customer relationship and communication skills
• Comfort using sales data/metrics to drive decisions
• Experience with promotions, merchandising, and store operations
• Ability to collaborate with external partners and support education-based initiatives