Retail Store Manager

Bennetts Company; Lake Wylie (SC); On-site; USD 44,000 - 58,000; Full time

Job summary

Bennetts Company is seeking a Store Manager to lead daily store operations and sell effectively while upholding high customer service standards. You will coach the sales team, oversee staffing and training, and supervise inventory and financial reporting to boost performance.

The role emphasizes promoting the music lesson program, managing institutional sales and rental services, and ensuring optimal product display and customer experience in a Lake Wylie, SC store.

Qualifications

• Experience leading sales teams and store operations.
• Ability to monitor financial and inventory data.
• Strong customer service and communication skills.
• Organizational skills to oversee stocking, merchandising, and store operations.
• Experience with sales, institutional accounts, and rental service operations.
• Ability to promote programs and collaborate effectively with teachers/instructors.

Responsibilities

• Lead daily sales performance and overall store operations.
• Coach, lead, and support the sales team; oversee staffing and training.
• Monitor financial and inventory data to drive performance and reduce issues.
• Ensure products are stocked, properly displayed, and readily available.
• Manage institutional sales and rental services.
• Promote the music lesson program and support instructors/teachers.
• Maintain a strong customer experience aligned with service standards.

Skills

Leadership

Metrics tracking

Customer service

Store operations

Sales & accounts

Program promotion

Job description

Role Overview: Lead daily store operations and sales activities while maintaining high customer service standards.

Key Responsibilities

• Manage daily sales performance and overall store operations.
• Coach, lead, and support the sales team; oversee staffing and training.
• Monitor financial and inventory data to drive performance and reduce issues.
• Ensure products are stocked, properly displayed, and readily available.
• Manage institutional sales and rental services.
• Promote the music lesson program and support instructors/teachers.
• Maintain a strong customer experience aligned with service standards.

Qualifications & Skills

• Strong leadership and coaching ability for sales teams.
• Proficiency in tracking financial and inventory metrics.
• Excellent customer service and communication skills.
• Organizational skills to oversee stocking, merchandising, and store operations.
• Experience with sales, institutional accounts, and rental service operations.
• Ability to promote programs and collaborate effectively with teachers/instructors.