Multi-Store Area Leader: Rentals, Lessons & Sales

Music & Arts; Sterling (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Music & Arts is seeking an Area Manager to lead 2-5 stores in a defined district, building high-performing sales, rental, and lesson teams and ensuring operational standards.

You will drive P&L results and EBITDA, develop store leaders, and coach staff across locations while executing promotions and ensuring exceptional customer and educator experiences. This role requires travel between stores and a passion for mentorship within a growing national retailer.

Qualifications

• 3+ years of retail store leadership or equivalent experience.
• Proven success managing P&L and delivering strong sales performance.
• Demonstrated ability to recruit, coach, and retain high-performing teams.
• Strong operational execution and organizational skills.
• Excellent communicator and collaborator across field and corporate teams.
• Ability to travel regulary between assigned stores (50–70%).

Responsibilities

• Own P&L results for their assigned store cluster of 2-5 locations.
• Deliver sales, margin, and EBITDA targets across product sales, rentals, and lessons.
• Analyze KPIs at store and associate level; develop action plans and hold teams accountable.
• Ensure execution of promotions, seasonal campaigns, and upsell initiatives.
• Directly manage part-time and full-time retail associates and teachers across multiple stores.
• Recruit, hire, onboard and train strong talent.
• Provide ongoing coaching, feedback, and performance management.
• Foster an inclusive, engaged, performance-driven culture aligned with Music & Arts values.
• Ensure rental season readiness across all assigned stores.
• Drive compliance, task completion, and execution to standards.
• Ensure adoption of enterprise tools and systems to improve store efficiency and reporting.
• Maintain physical store standards, facilities, and safety compliance.
• Champion a customer- and educator-first culture across stores.
• Ensure stores deliver seamless experiences for rentals, lessons, and product purchases.
• Coach associates to improve customer experience and handle escalations.
• Partner with local Ed Reps to improve Educator relationships and rental experience.

Skills

P&L management

Retail leadership

Team coaching

Sales performance

Communication

Travel readiness

Education

High School Diploma or Equivalent

Job description

Music & Arts is seeking an Area Manager to lead 2-5 stores in a defined district, building high-performing sales, rental, and lesson teams and ensuring operational standards.

You will drive P&L results and EBITDA, develop store leaders, and coach staff across locations while executing promotions and ensuring exceptional customer and educator experiences. This role requires travel between stores and a passion for mentorship within a growing national retailer.