Retail Admin & Customer Service Specialist

sscjobs; North Carolina; On-site; USD 42,000 - 64,000; Full time

Job summary

Southern States Cooperative in North Carolina seeks an experienced customer service and office administrator to support daily operations across multiple locations. You will handle inquiries, assist customers, process orders, and aid with basic accounting tasks to ensure smooth business flow.

The role requires strong communication, attention to detail, and the ability to work effectively in a fast-paced environment while coordinating with different teams and vendors.

Qualifications

• Education: High School Diploma or General Education Degree (GED).
• Experience: Prefer previous experience in customer service, office administration, production, or warehouse environment.
• Knowledge: Basic accounting and clerical skills are helpful.

Responsibilities

• Assist management, staff, vendors, customers, and sales teams with inquiries related to daily operations.
• Handle order processing, invoicing, and basic accounts receivable/payable tasks.
• Maintain location microsites, help customers via online portals, and manage daily communications.

Skills

Customer service

Communication

Teamwork

Attention to detail

Time management

Education

High School Diploma or GED

Tools

MS Excel

POS system

Inventory software

Job description

Southern States Cooperative in North Carolina seeks an experienced customer service and office administrator to support daily operations across multiple locations. You will handle inquiries, assist customers, process orders, and aid with basic accounting tasks to ensure smooth business flow.

The role requires strong communication, attention to detail, and the ability to work effectively in a fast-paced environment while coordinating with different teams and vendors.