Retail Office & Customer Support Specialist

sscjobs; Kentucky; On-site; USD 32,000 - 52,000; Full time

Job summary

Southern States Cooperative is seeking a versatile office professional to support customer service, bookkeeping, and office operations across multiple locations. This role ranges from entry‑level inquiries to senior administrative tasks, coordinating daily orders, billing, and payroll duties as needed.

You will handle phone and email inquiries, process invoices, maintain records, assist with hiring, scheduling, and data entry, and ensure data integrity while following SSC policies.

Qualifications

• Knowledge of general accounting principles and standard office procedures.
• Ability to communicate clearly in writing and verbally, with customers and colleagues.
• Demonstrated accuracy in data entry, record keeping, and document preparation.
• Experience handling confidential information and following policy and regulatory requirements.

Responsibilities

• Assist management, staff, customers, and vendors with inquiries and daily operations.
• Process orders, invoices, and payments; perform basic accounts payable/receivable tasks.
• Maintain and organize records, databases, and master files; ensure data integrity.

Skills

Customer service

Accounting basics

Data entry

MS Office

Communication (written and verbal)

Payroll processing

Office administration

Tools

MS Office

Point-of-sale system

Cash registers

Job description

Southern States Cooperative is seeking a versatile office professional to support customer service, bookkeeping, and office operations across multiple locations. This role ranges from entry‑level inquiries to senior administrative tasks, coordinating daily orders, billing, and payroll duties as needed.

You will handle phone and email inquiries, process invoices, maintain records, assist with hiring, scheduling, and data entry, and ensure data integrity while following SSC policies.