Customer Service & Retail Admin - Multilocation Coordinator

Southern States Cooperative.; Reidsville (NC); On-site; USD 35,000 - 60,000; Full time

Job summary

Southern States Cooperative seeks a Customer Service and Retail Administrator to support daily operations across locations. The role covers customer inquiries, order processing, invoicing, scheduling, and basic accounting tasks within a fast-paced office environment.

Ideal candidates have a high school diploma, customer service experience, and proficiency in MS Office. Availability for varied hours and strong organizational skills are valued.

Qualifications

• High school diploma or GED required; relevant office experience preferred.
• Experience in customer service, office administration, or warehouse environment depending on level.
• Ability to manage multiple tasks including data entry, invoicing, and scheduling.

Responsibilities

• Assist management, staff, customers, and partners with inquiries regarding daily operations.
• Answer and route phone and email inquiries; provide information on orders and services.
• Process orders, invoicing, and basic accounts payable/receivable tasks.
• Maintain location web pages and online portals; manage schedules and deliveries.
• Prepare reports, drafts, and correspondence with attention to accuracy and layout.
• Maintain databases and ensure data integrity across multiple sources.
• Support inventory and general office duties including payroll processing and training records.

Skills

Customer service

Office administration

Communication skills

Data entry

Education

High School Diploma or GED

College coursework in accounting (preferred)

Tools

MS Office

Point-of-sale system

Job description

Southern States Cooperative seeks a Customer Service and Retail Administrator to support daily operations across locations. The role covers customer inquiries, order processing, invoicing, scheduling, and basic accounting tasks within a fast-paced office environment.

Ideal candidates have a high school diploma, customer service experience, and proficiency in MS Office. Availability for varied hours and strong organizational skills are valued.