Restoration Team Lead — Career Growth & Quality

Servpro Industries, Inc.; Scotch Plains (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Fort Lee is seeking a Restoration Supervisor to oversee daily restoration operations and ensure high-quality service delivery. You will supervise technicians, coordinate production schedules, and maintain clear communication with customers and project staff.

Ideal candidates have at least 1 year in cleaning, restoration, or construction, a valid driver's license, and the ability to lift heavy items. OSHA guidelines and safety best practices are integral to the role within this team.

Qualifications

• Must have valid driver’s license.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Follow OSHA guidelines for job safety.
• Protect and use equipment and materials properly.
• Coach and train restoration technicians.

Skills

Physical strength

Ladder/climb heights

Safety awareness

Education

High school diploma/GED

IICRC certification (preferred)

Job description

SERVPRO of Fort Lee is seeking a Restoration Supervisor to oversee daily restoration operations and ensure high-quality service delivery. You will supervise technicians, coordinate production schedules, and maintain clear communication with customers and project staff.

Ideal candidates have at least 1 year in cleaning, restoration, or construction, a valid driver's license, and the ability to lift heavy items. OSHA guidelines and safety best practices are integral to the role within this team.