Restoration Supervisor | Lead Tech Teams & Quality Control

SERVPRO of Fort Lee; Scotch Plains (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Job summary

SERVPRO of Fort Lee is seeking a Restoration Supervisor to lead the on-site restoration team and ensure high-quality workmanship. You will coordinate production, supervise technicians, manage client expectations, and document detailed job files to support each project.

The role requires a valid driver’s license, a high school diploma or GED (preferred), and 1+ year in cleaning, restoration, or construction, with IICRC certification a plus. OSHA safety adherence is essential.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• 1+ year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Lifting 50 pounds

Ladder climbing

Work in tight spaces

Physical stamina

Education

High school diploma or GED

IICRC certification (preferred)

Job description

SERVPRO of Fort Lee is seeking a Restoration Supervisor to lead the on-site restoration team and ensure high-quality workmanship. You will coordinate production, supervise technicians, manage client expectations, and document detailed job files to support each project.

The role requires a valid driver’s license, a high school diploma or GED (preferred), and 1+ year in cleaning, restoration, or construction, with IICRC certification a plus. OSHA safety adherence is essential.