Lead Restoration Supervisor & Crew Chief

SERVPRO of Fort Lee

Ridgefield (NJ)

On-site

USD 24,796 - 38,572

Full time

14 days+

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Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Training & development

Vision insurance

Competitive salary

Paid time off

Job summary

SERVPRO of Fort Lee is seeking a hands-on supervisor who thrives in challenging situations, communicates clearly with customers and teams, and excels at multitasking. You will oversee production, ensure quality, and manage field staff while maintaining safety and efficiency in restoration projects.

Ideal candidates have strong communication skills, local travel ability, and experience in cleaning/restoration.

Qualifications

Effective written and oral communication required.
Experience in cleaning/restoration preferred.
High school diploma or GED required.
IICRC certifications preferred.
Ability to travel locally.
Construction experience helpful.

Responsibilities

Monitor, communicate, and respond to customer needs/concerns.
Communicate clear expectations to Production Technicians and supervise their activities.
Perform production processes as scheduled and ensure quality control.
Identify safety hazards, communicate, and establish control measures to ensure safety.
Resolve problems quickly as they arise.
Manage job file documentation to ensure complete and accurate project details.
Manage and control costs of production projects.
Manage assets by protecting and using equipment and materials properly.
Clean and maintain vehicles, equipment, warehouse, and office areas.
Perform sales and marketing activities, including add-on sales and security checks.