Restoration Supervisor: Lead Projects & Customer Experience

SERVPRO of Hardin/LaRue Counties; Elizabethtown (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Professional development

Opportunity for advancement

Paid time off

Training & development

Health insurance

Competitive compensation

Superior benefits

Career progression

Job summary

SERVPRO of Hardin/LaRue Counties is seeking a Restoration Supervisor to lead production on restoration projects, coordinating, monitoring, and performing work to meet service needs and ensure a positive customer experience.

The role involves supervising technicians, managing materials, documenting job files, and maintaining safety standards. It is a full-time position with typical hours and local travel requirements.

Qualifications

• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.
• Proficient with iPads and Google Sheets.

Responsibilities

• Coordinate and perform production processes as scheduled with quality control.
• Manage customer and client experience and online reviews.
• Instruct and supervise restoration technicians.
• Document detailed job files and scopes of work.
• Manage labor and consumable usage on projects.
• Communicate progress and issues with the project manager and office staff.

Skills

Valid driver's license

Team supervision

Safety awareness

Technology proficiency

Customer service

Education

High school diploma/GED

IICRC certification (preferred)

Tools

iPads

Google Sheets

Job description

SERVPRO of Hardin/LaRue Counties is seeking a Restoration Supervisor to lead production on restoration projects, coordinating, monitoring, and performing work to meet service needs and ensure a positive customer experience.

The role involves supervising technicians, managing materials, documenting job files, and maintaining safety standards. It is a full-time position with typical hours and local travel requirements.