Restoration SupervisorCrew Chief

SERVPRO of Hardin/Larue Counties; Elizabethtown (KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Advancement

Paid time off

Training & development

Health insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Hardin/Larue Counties is seeking a Restoration Supervisor to coordinate, monitor, and perform work on projects, ensuring a positive customer experience. This full-time role requires supervising technicians, managing safety, and maintaining detailed job files.

Responsibilities include ensuring quality control, client satisfaction, and effective communication with project managers. Benefits and career progression are highlighted in the posting.

Qualifications

• Valid driver’s license.
• High school diploma/GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.
• Proficient in use of technology such as iPads, Google Sheets, and other software.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file and scope of work to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Communicate and follow all OSHA guidelines for job safety.
• Manage assets by protecting and using equipment and materials properly.
• Coach and train restoration technicians.

Skills

Leadership

Communication

Supervision

Education

High school diploma/GED

Tools

iPads

Google Sheets

Other software

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

SERVPRO of Hardin & LaRue Counties is hiring a Restoration Supervisor!

Benefits

• SERVPRO of Hardin & LaRue Counties offers:
• Competitive compensation
• Superior benefits
• Career progression
• Professional development
• And more!

As the front-line representative of the SERVPRO® brand, the Restoration Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file and scope of work to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required.
• Be proficient in use of technology such as iPads, Google Sheets, and other software

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Normal Working Hours, Additional Working Hours, and Travel Requirements:

This is a full-time position working 8:00 a.m. – 5:00 p.m., Monday – Friday, 40 hours per week. This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

SERVPRO of Hardin/Larue Counties is an EOE M/F/D/V employer

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.