Restoration Supervisor: Lead Projects & Customer Experience

SERVPRO of Vacaville / Dixon; Castroville (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Training & development

Opportunity for advancement

Job summary

SERVPRO Monterey Peninsula is seeking a Restoration Supervisor to lead production activities on restoration projects. You will coordinate scheduling, supervise technicians, and ensure quality while maintaining a positive customer experience.

The role requires a valid driver’s license, 1 year in cleaning/restoration/construction, and a focus on safety and efficiency. IICRC certs are a plus; competitive pay and benefits apply.

Qualifications

• Valid driver's license is required.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Ensure OSHA guidelines are followed for job safety.
• Protect and manage assets by handling equipment and materials properly.
• Coach and train restoration technicians.

Skills

Valid driver's license

High school diploma/GED

Experience in cleaning/restoration/con

IICRC certification

Education

High school diploma or GED

Job description

SERVPRO Monterey Peninsula is seeking a Restoration Supervisor to lead production activities on restoration projects. You will coordinate scheduling, supervise technicians, and ensure quality while maintaining a positive customer experience.

The role requires a valid driver’s license, 1 year in cleaning/restoration/construction, and a focus on safety and efficiency. IICRC certs are a plus; competitive pay and benefits apply.