Restoration Supervisor & Crew Lead — Lead Projects & Growth

Servpro Industries; Scottville (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Manistee, Ludington and Cadillac is actively seeking a Restoration Supervisor to lead on restoration projects, coordinate production processes, supervise technicians, and ensure quality control for each job. The role emphasizes safety, accuracy, and a positive customer experience.

Qualifications include a valid driver’s license, 1 year in restoration/cleaning, and preferred IICRC certification; compensation reflects experience and project demands.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Driver's license

Education

High school diploma/GED

Job description

SERVPRO of Manistee, Ludington and Cadillac is actively seeking a Restoration Supervisor to lead on restoration projects, coordinate production processes, supervise technicians, and ensure quality control for each job. The role emphasizes safety, accuracy, and a positive customer experience.

Qualifications include a valid driver’s license, 1 year in restoration/cleaning, and preferred IICRC certification; compensation reflects experience and project demands.