Restoration Supervisor: Lead Projects & Customer Experience

Servpro of Monterey Peninsula; Castroville (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Dental insurance

Vision insurance

401(k) matching

Superior benefits

Career progression

Professional development

Opportunity for advancement

Training & development

Job summary

SERVPRO of Monterey Peninsula is hiring a Restoration Supervisor to lead frontline restoration projects, coordinate production activities, monitor quality, and ensure a positive customer experience on every job.

The ideal candidate has at least 1 year of experience in cleaning, restoration, or construction, a valid driver’s license, and high school diploma/GED. IICRC certification is a plus but not required. This is a full-time position serving the Monterey Peninsula with competitive benefits.

Qualifications

• Valid driver’s license.
• High school diploma/GED (preferred).
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Physical stamina

Coordination

Education

High school diploma or GED

Job description

SERVPRO of Monterey Peninsula is hiring a Restoration Supervisor to lead frontline restoration projects, coordinate production activities, monitor quality, and ensure a positive customer experience on every job.

The ideal candidate has at least 1 year of experience in cleaning, restoration, or construction, a valid driver’s license, and high school diploma/GED. IICRC certification is a plus but not required. This is a full-time position serving the Monterey Peninsula with competitive benefits.