Restoration Supervisor — Lead Projects & Client Experience

Servpro Industries, LLC; Pearland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Friendswood - 12196 is hiring a Restoration Supervisor to coordinate and supervise production tasks on restoration projects. The role emphasizes customer satisfaction, quality control, and efficient use of labor and materials.

You will guide technicians, document job files, and report progress to the project manager and office staff. This position requires a valid driver’s license and at least 1 year in cleaning, restoration, or construction, with IICRC certification being a plus.

Qualifications

• Must have a valid driver’s license and be physically able to perform duties.
• 1 year of experience in cleaning, restoration, or construction preferred.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on progress and issues.
• Follow OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Valid driver's license

Experience in cleaning/restoration/con

IICRC certification

Education

High school diploma/GED (preferred)

Job description

A fulfilling careers awaits. Got what it takes?

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.