Restoration Supervisor — Lead Projects & Client Experience

ServiceMaster Clean of Fraser Valley; Pearland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

SERVPRO of Friendswood - 12196 is hiring a Restoration Supervisor to coordinate and supervise production tasks on restoration projects. The role emphasizes customer satisfaction, quality control, and efficient use of labor and materials.

You will guide technicians, document job files, and report progress to the project manager and office staff. This position requires a valid driver’s license and at least 1 year in cleaning, restoration, or construction, with IICRC certification being a plus.

Qualifications

• Must have a valid driver’s license and be physically able to perform duties.
• 1 year of experience in cleaning, restoration, or construction preferred.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on progress and issues.
• Follow OSHA guidelines for job safety.
• Coach and train restoration technicians.

Skills

Valid driver's license

Experience in cleaning/restoration/con

IICRC certification

Education

High school diploma/GED (preferred)

Job description

SERVPRO of Friendswood - 12196 is hiring a Restoration Supervisor to coordinate and supervise production tasks on restoration projects. The role emphasizes customer satisfaction, quality control, and efficient use of labor and materials.

You will guide technicians, document job files, and report progress to the project manager and office staff. This position requires a valid driver’s license and at least 1 year in cleaning, restoration, or construction, with IICRC certification being a plus.