Restoration Supervisor: Lead Projects & Client Experience

SERVPRO of Cerritos/Hawaiian Gardens; Cerritos (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Competitive compensation

Superior benefits

Career progression

Professional development

Job summary

Servpro of Cerritos is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensuring quality and customer satisfaction.

The ideal candidate will have at least 1 year of experience in cleaning, restoration, or construction, a valid driver’s license, and the ability to lead field crews while upholding safety standards. IICRC certification is a plus.

This role offers competitive compensation, comprehensive benefits, and opportunities for professional development.

Qualifications

• Must have valid driver's license.
• High school diploma or GED preferred.
• At least 1 year of experience in cleaning, restoration, or construction.
• IICRC certification is a plus, not required.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.
• Follow OSHA guidelines for job safety.
• Protect and use equipment and materials properly.
• Coach and train restoration technicians.

Skills

Driver's license

Restoration experience

Education

High school diploma/GED

IICRC certification

Job description

Servpro of Cerritos is seeking a Restoration Supervisor to coordinate and supervise restoration projects, ensuring quality and customer satisfaction.

The ideal candidate will have at least 1 year of experience in cleaning, restoration, or construction, a valid driver’s license, and the ability to lead field crews while upholding safety standards. IICRC certification is a plus.

This role offers competitive compensation, comprehensive benefits, and opportunities for professional development.