Restoration Supervisor - Lead Projects & Coach Techs

SERVPRO of Augusta; Waxahachie (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

SERVPRO of Augusta is seeking a Restoration Supervisor to lead restoration projects and coordinate field operations. The role focuses on supervising Technicians, ensuring safety, and delivering excellent customer experiences.

The position requires at least 1 year in cleaning/restoration or construction, plus strong communication skills. It is a full-time on-site role with travel as needed, and SERVPRO offers benefits including health, vision, dental, and 401(k).

Qualifications

• High school diploma or GED required.
• IICRC certifications preferred.
• Minimum 1 year of experience in cleaning, restoration, or construction.
• Experience in a supervisor role preferred.
• Effective written and oral communication skills.

Responsibilities

• Facilitate a positive customer experience and ensure customer satisfaction of services.
• Communicate clear expectations to Restoration Technicians and supervise their activities.
• Coordinate and perform restoration processes as scheduled and ensure quality control.
• Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.
• Document a detailed and accurate job file to support the services provided.
• Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using.
• Coach and train Restoration technicians.
• Communicate with Restoration manager and office staff on project progress and issues.
• Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.
• Oversee facility and grounds maintenance, as assigned.
• Continue development of Restoration expertise in services, cleaning products, and equipment.
• Other tasks/duties as required by employer.

Skills

Experience in cleaning/restoration/con

Supervisor experience

Effective written and oral comms

Education

High school diploma/GED

IICRC certifications preferred

Job description

SERVPRO of Augusta is seeking a Restoration Supervisor to lead restoration projects and coordinate field operations. The role focuses on supervising Technicians, ensuring safety, and delivering excellent customer experiences.

The position requires at least 1 year in cleaning/restoration or construction, plus strong communication skills. It is a full-time on-site role with travel as needed, and SERVPRO offers benefits including health, vision, dental, and 401(k).