Restoration Supervisor: Lead Projects & Coach Technicians

Servpro Industries; Smithsonia (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Superior benefits

Career progression

Professional development

And more!

Job summary

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is seeking a Restoration Supervisor to coordinate, monitor, and perform work on restoration projects, ensuring a positive customer experience and adherence to Here to Help standards.

You will supervise restoration technicians, manage production processes, control labor and materials, and communicate project progress to the project manager and office staff.

Qualifications

• High school diploma or GED preferred.
• IICRC certification is a plus, not required.
• At least 1 year of experience in cleaning, restoration, or construction.

Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control.
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians and supervise their activities.
• Document a detailed and accurate job file to support the services provided.
• Manage labor and consumable item usage on assigned projects.
• Communicate with restoration project manager and office staff on project progress and issues.

Skills

Heavy lifting

Team supervision

Safety awareness

Communication

Education

High school diploma/GED (preferred)

IICRC certification (a plus)

Job description

SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties is seeking a Restoration Supervisor to coordinate, monitor, and perform work on restoration projects, ensuring a positive customer experience and adherence to Here to Help standards.

You will supervise restoration technicians, manage production processes, control labor and materials, and communicate project progress to the project manager and office staff.